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As a general rule, packages are sent within 48 hours of receipt of payment, through the Post Office with a tracking number. If you prefer certified shipping through another company, an additional charge will apply. Contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs as well as postage. Handling charges are priced at a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied for each one individually. We are not responsible for damage to your package after shipment, but we do our best to protect all fragile items.
No shipping and handling charges apply for shipments to within the Spanish Territory. For shipments outside of Spanish territory, a surcharge will be applied that will be confirmed in a subsequent email and in any case before making any payment.
In all shipments made outside the Canary Islands (including the rest of Spanish territory), a customs clearance must be made to pay the taxes corresponding to the import (VAT in the case of Spain). This amount will in any case be assumed by the buyer
Shipments within the Autonomous Community of the Canary Islands include all taxes in the final price.