Identification of the person in charge
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the User and / or Client is informed that the website www. world-time.es is owned by LANCELOT TRADING SL that clearly and completely provides your identity data:
Commercial name: LANCELOT TRADING S.L.
Tax address: Juan Rejon 57, 35008 Las Palmas de GC (SPAIN)
Activity: Sale of electronic items.
In compliance with duty, we inform you that the website www.world-time.es is adapted to comply with the requirements of the following laws:
The RGPD (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons).
The LOPD (Organic Law 15/1999, of December 13, on the Protection of Personal Data and Royal Decree 1720/2007, of December 21, the Development Regulation of the LOPD).
The LSSI (Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce).
As a User and / or Client, you can only access and contract these services after reading and accepting these contracting conditions.
The person responsible for the data on this site reserves the right to modify or change these conditions at any time.
How to buy or reserve
In the case of products that are available to buy at a commercial price, you just have to go to the product file and click on the add to cart button. In the payment gateway it will be necessary to fill in the data to formalize the order and select the desired payment method.
In the case of the services that are provided, it is also possible to contract them from the same sales page or request them from the technical support center or from a contact form.
The process of validating a purchase is automatic. At the time the purchase is made, you will receive an order confirmation and at the same time you can download the content purchased from the order history, previously indicating the domain for the license.
In the case of a purchase outside of Spain (only, the contract validation process will be done when we reach a written agreement (usually by email) to make the purchase. At the time of receiving the payment as agreed, Your request will enter our work list to be carried out as soon as possible.
The language of the content offered within the products is Spanish and English in the case of the virtual store.
The offers presented are valid within the limit of available stocks and the dates established for said offer.
The prices published on the website are expressed in euros and are valid except for typographical errors.
The prices applied to each product or service are those indicated on its corresponding page.
In the case of purchases with delivery destination in peninsula or Balearic Islands, in the reflected price of the product are included all the expenses that could derive from the purchase operation, such as shipping costs, customs clearance and taxes at destination, which will be borne by our company, provided that the amount of the purchase is greater than 99 euros.
If the purchase is less than this amount, the customer will be charged only 20 euros for shipping costs
“In the case of purchase outside of Spanish territory, the buyer will have to assume and pay the corresponding taxes in the receiving country. Not included in the price
In accordance with the provisions of Law 37/1992, of December 28, regulating VAT and European Directive 2008/8 / EC, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the Condition in which he acts (employer / professional or individual).
Consequently, in some cases the final price of the order may be altered with respect to the one that appears on the corresponding page.
Offers on products and / or services will be displayed in the "Promotions" section or will be indicated on the product file. If not indicated otherwise, they will be valid as long as they are displayed on the screen and have not expired.
The discount vouchers will have a validity and special conditions for their use. Request information on each voucher before using it.
The prices and rates published on www.world-time.es may be modified when deemed appropriate. In any case, the foregoing will not apply to those services contracted prior to the modification, except in everything that refers to the renewals of products and / or services.
In the case of products displayed for sale, the delivery time is indicative.
Currently, 3 forms of payment are available on this website to be able to make payments for products and / or services that you can see below in order of importance:
Credit card: This website has this secure online shopping platform without applying surcharges for those users who prefer to pay with a credit card. Once the order is confirmed, it will be redirected to the Redsys payment gateway so that the payment can be made in a totally secure way. Once the payment is finished, you can return to www.world-time.es and you will receive an email confirming your purchase. This form of payment is only valid in Spain
Bank transfer: In the case of choosing this form of payment, LANCELOT TRADING S.L. will process the orders after seeing reflected the income in our favor of the total amount of the order. To speed up this process, it is convenient to send a copy of the bank transfer receipt via email or by sending a ticket to the technical support center.
Cancellation or return of orders once acquired
We want you to be very happy with your purchase, but if this is not the case, we offer you the possibility of an exchange or return in the form of a voucher within 14 days of delivery.
Shipping costs, provided they are not due to error or defective merchandise, will be borne by the customer. We do not accept postage due. WORLD-TIME is not responsible for damage, loss or theft by transporting them.
When we verify that the product you want to return is in perfect condition, we will process the exchange or delivery of the voucher.
Changes may be made for a product of equal or greater value. In case of higher value, they will have to pay the difference.
In case of return, the price of the product will be paid in the form of a Voucher without expiration and within 5 business days from when it arrives at our store.